Desktop and user Support
An efficient, friendly helpdesk to support your users and maintain operations
It's Like Having the World's Best IT Guy
We’re just a phone call or email away. Our team can offer you a wide range of expertise:
On-site and remote support
Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.
Workstation management and maintenance
Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.
Mobile device support and sync
We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.
Antivirus, Backup, and Security
Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7.
IT inventory and tracking
We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.
Workstation upgrades and replacements
You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.
Our helpdesk will record and track your requests and ensure that they are completed to your satisfaction. You can open and track support tickets through our self-service portal, by phone, or by email.
Let Us Assess Your IT Infrastructure
For no charge, we’ll assess your current server and network infrastructure and supply your company with a custom report containing our recommendations to improve your business’s IT.